Careers

Available openings

Focusinc is a remote staffing company unique in its capacity to offer highly skilled, professional virtual assistants. Our aim is to change the way people do business by giving business owners the power to delegate even the most challenging functions of their companies to our highly skilled, college educated workforce in Davao, Philippines.

How to Apply

If you are interested, you can send your resume to recruitment@focusincgroup.com. You can also contact us through these numbers: (082) 222-00-21; 0917-703-9195; 0917-8716-625 for confirmation of the vacancy and schedule for interview. We also accept walk in applicants from 10:00AM to 5:00PM Mondays to Fridays. Our recruitment office is located at the Ground Floor of 1.18 Centron Building, Quirino Avenue, Corner General Luna St. Davao City, Philippines (Old Conchita Building). Please bring the following: Application Letter Resume Photocopied Transcript of Records (TOR)
The candidate will cater to customer concerns and inquiries. Responsibilities: Provide customers with information regarding bus stops and time of departure/arrival Make new reservations Change existing reservations Forward customer complaint tickets to specific company managers   Qualifications: Exceptional communication skills Bilingual (Spanish) BPO experience, preferably CSR accounts Can work under minimum supervision Must be willing to work in a graveyard shift Must be willing to work in Davao City.
Assess the readiness of an organization and its process(es) for outsourcing to an offshore service provider. This evaluation includes the organizational, psychological, technological, financial and procedural aspects of the planned business intervention.
Key Responsibilities:
  • Conduct initial interviews and observations to determine the commitment of the organizational leaders to the outsourcing project
  • Describe the rationale for the outplacement project
  • Define an outplacement strategy with the possible client
  • Understand factors that will be critical to the success of the project
  • Observe processes that are planned for outplacement
  • Provide initial documentation and/or secure copies of process documents from the client
  • Conduct initial documentation for use by the team in the Philippines
  • Provide initial work measures and define targets with the client
  • Verify standards and targets with the client
  • Provide a cost-benefit analysis of the outsourcing project for the client
  • Determine equipment and other technological resources needed for the function to be successfully deployed to the service provider
Competency Requirements:
  • Experienced in process development and management
  • Experienced in change management
  • Able to prepare financial analysis
  • Skilled in doing process maps, workflow analysis, work measurements and setting work standards
  • With good management, communication and presentation skills
  • Excellent interpersonal skills and can deal with different levels of the organization
Job description
The candidate will  primarily perform data entry. This person will have to log into the PMS, gather information then transfer data into the company system.
Qualifications
  • Excellent English communication skills.
  • Highly trainable and can work under minimum supervision.
  • Preferably with Medical Background.
  • Preferably with ICD 9 or 10 Certification.
  • Applicants must be willing to work in Davao City.
  • Full-Time position(s) available.
Job Description:
Candidate will work for a design and consulting and coordination firm. Primarily, candidate will assist client in creating 2D sheets.
Responsibility:
Create 2D sheets using a templated drafting suite based on client specifications.
Qualifications:
  • Highly proficient and highly experienced in 2D CAD.
  • Adept in construction documents, building codes, etc.
  • Good verbal and written communication skills.
  • Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree in Architecture or Civil Engineering a plus.
  • Applicants must be willing to work in Davao City
  • Willing to work in a graveyard shift.
  • Full-Time position(s) available.
Job Description:
Candidate will handle online marketing particularly classified ads (both paid and free) for the US market. He/She is expected to do research and find quality resources for advertising and then use them to better market the client’s business.
Responsibilities:
  • Do market research and gather resources on paid and free classified ads for the US market.
  • Posting on multiple classified ads sites (online and print)
  • Conceptualization and implementation of marketing/advertising strategies.
  • Assist client in marketing techniques he finds most attractive.
Qualifications:
  • Expert in classified ads posting.
  • Good verbal and written communications skilss.
  • Knowledge in other advertising/marketing related fields is a plus.
  • Candidate must possess at least a Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Professional License (Passed Board/Bar/Professional License Exam), Post Graduate Diploma / Master’s Degree, Advertising/Media, Marketing or equivalent.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Davao City.
  • Preferably 1-4 Yrs Experienced Employees specializing in Marketing/Business Development or equivalent.
  • Must be willing to work in a graveyard shift.
  • Full-Time position(s) available.
 
Job Description:
The job entails billing. They would take coding from the doctor and load it to the server.
Responsibilities:
  • Take coding from the doctor and load it to the server.
  • Update Payments and Denials.
  • Follow up Insurance Reports from agency’s claims.
Qualifications:
  • Data Entry experience is a plus.
  • Must be detail-oriented.
  • Good English communications skills.
  • Must possess high regard for professionalism.
  • Candidate must possess at least a Bachelor’s/College Degree , Professional License (Passed Board/Bar/Professional License Exam), Medical Science, Nursing or equivalent.
  • Applicants must be willing to work in Davao City.
  • Must be willing to work in a graveyard shift.
  • Full-Time position(s) available.
 
Job Responsibilities Lead software projects Find software solutions for internal staff development needs Analyze user needs; determining requirements. Conduct design research to resolve problems in relation to business processes Recommend process improvements Develop, implement and maintain software solutions to meet business requirements Provide technical support, advice, and consultation concerning the issues relating to supported applications Create test data, performing unit testing Create and maintain documentation for programs Assure quality, security and compliance for supported systems and applications Conduct training as required Debug and solve issues found by users Qualifications 6+ years experience in application development in a Windows environment using the dotNet Framework, including fluency in version 4.0 or above Fluency in C# required (VB.Net a definite plus) Fluency in either WPF or Winforms Fluency with IIS, ASP.NET, and WCF Fluency in MS-SQL Server 2005 and above Preferred Skills/Experience BS/BA Computer Science, Engineering, or Physical Sciences Comfortable working in a fast-paced and dynamic environment Experience with e-commerce, online selling, retail or related businesses
Key ResponsibilitiesDesign and revise architectural plans for the firm. Design Architectural Plans Assist Client in different Projects Work with other Drafters and Help them if needed Qualifications Advanced in 3D AutoCAD Experienced in Architectural Designing Excellent Verbal and Written English communication skills
Key Responsibilities Do reference checks. Call and gather information from listed references (list will be sent by client via e-mail) Transfer gathered data into a spreadsheet Fill out forms E-mailing and E-faxing Qualifications Strong verbal communication skills Strong common sense
Key Responsibilities Obtain customer information, License information, Application deficiency information, payment information or other forms of feedback Data entry and maintenance of customer/license information and status updates Follow up on initial contacts and set tasks for future Maintain records of telephonic interactions, assign tasks for follow up to others, if appropriate Qualifications Proficient in relevant computer applications, Microsoft Office Suite Knowledge of call center telephony and technology Good communication skills both written and verbal Persuasiveness, problem solving, adaptability, initiative, judgment, tenacious, resilient, negotiation skills, work under pressure, high energy level, planning skills Prior telephone customer service experience a plus
Key Responsibilities Do image Touchups Create design Layouts Add feedback and reviews on Amazon Qualifications Knowledgeable with Photoshop and other photo editing suites Good communications skills both verbal and written Creative, Responsible and works fast
Key Responsibilities Receive incoming calls Gather information/ data from callers Transfer calls from one person to another Follow up on payments Qualifications Exceptional verbal and written skills Experience in handling calls
Job Responsibilities Design and revise architectural plans for the firm including construction documents, construction plans, BOB plans etc. Key Responsibilities Architecture rendering 3D interior and exterior Required Skills/Experience Knows how to read plans Must make realistic renderings Good verbal communication skills Proficient in 3D AutoCAD
Job Description Create, manage and oversee all the recruitment and hiring strategies of the company for all the available job vacancies Screen and match the skills and competencies of prospective candidates in relation to client specifications Endorse candidates to clients for further interview; oversee the administration of test projects for technical positions May communicate with client so as to come up with a detailed job description (Profile) of each procured job for effective and efficient matching. Collaborate with clients regarding schedules of candidate for further interview Develop sophisticated tools and applicant tracking system in order to document, update and fast-track all the recruitment and hiring strategies and efforts Motivate the recruitment team to reach the agreed upon recruitment targets Qualifications Recruitment experience in Davao region preferred but not required Must have 1-2 years Supervisory or Managerial experience in Recruitment in a BPO/IT-Enabled/Outsourcing company setup Previous call center recruiting experience a plus Excellent verbal and written English communication skills Candidate must possess at least a Bachelor’s/College Degree in Human Resource Management, Business Management, Mass Communication, Psychology or equivalent. Preferably Supervisor/5 Years and Up Experienced Employees specializing in Talent Acquisition/ Recruitment/Human Resource
Qualifications Expert in PHP, CSS and js(+jquery) Has knowledge on mobile development Average verbal and written communication skills Previous experience with PhpFox social network a plus
The Microsoft CRM Developer is responsible for the development aspects of client’s core product and its related modules. Qualifications 3-5 years Microsoft development experience Experience with C#, ASP, ASP.NET, HTML, DHTML, IIS 6 + 7, ADO, XML and XSL C# is critical. Must be able to create C# based extension to CRM. User Interface Experience is required. 2+ years of JavaScript experience, strong understanding of JavaScript 2+ years of Microsoft Reporting Server experience Solid understanding of creating reports with the SSRS 2+ years of Implementing Microsoft Dynamics CRM Familiarity with Microsoft Enterprise Solutions (SharePoint, Lync, SQL, Exchange, etc.) Preferred Skills Knowledge of Scribe software a plus Knowledge of AdxStudio portals technology a plus Knowledge of Resco Mobile CRM a plus Experience with Microsoft CRM Certifications strongly preferred
Job Responsibilities Monitor, supervise and coach a team of at most twenty-five (25) Virtual Assistants with different Clients each. Maintain a strong professional working relationship and Clients relations for all Clients within the scope of the designated team. Development of accounts and systems in terms of technical innovations in coordination with the Business Development officer. Facilitate Human Resource functions over the designated team and follows-through all the personelling concern of each team member. Cooperate and participate to the Management and Operations Team regular meeting and focus group discussions. Serve as co-panelists during Panel Interviews for potential applicants that are heading towards joining his/her team. Conduct and facilitate regular employee’s activities such as team building, seminars, trainings and the like. Perform other duties required by immediate superiors. Qualifications Candidate must possess at least a Bachelor’s/College Degree, any field Should have a t least one to two (1-2) years experience working as a Virtual Assistant or any higher position in a Business Process Outsourcing (BPO) setup. Must have excellent command of the English language both in oral and written form Able to create accurate, complete and relevant accomplishment and status reports Has excellent time management skills Able to handle a maximum of 25 Virtual Assistants with different Clients each. Highly knowledgeable with Online Business and Marketing Tools. Computer and Internet Savvy Willing to work on a regular night shift Applicants must be willing to work in the 4th Floor 1.18 Centron Building, Quirino Avenue Preferably Supervisory/5 Years and Up Experienced Employees specializing in Clerical/Administrative Support or equivalent Willing to work in Davao City
Job Responsibilities Create listings on Amazon (US, UK, Canada) and/or upload items on E-bay Research and provide input/description in item listings Manage and updates Excel Files Do listing for the client’s website. Use keyword techniques in the website’s writing. Answer customer service calls Perform other duties required by immediate supervisor Qualifications Has previous experience with Amazon and/or E-bay Knowledgeable with Microsoft Excel Excellent Written and Oral English Communication Skills Has basic knowledge on cameras and other related equipment Highly trainable, smart, devoted, detail-oriented and has a strong business ethics. Strong attention to detail, ability to learn quickly and multi-task Willing to work in Graveyard shift Willing to work fulltime Willing to work in Davao At least 1-2 year(s) working experience in the related field is required for this position
Job Responsibilities Create photo-realistic 3D designs as instructed by the Client. Create interior designs using AutoCAD Do estimating for the client Perform other duties required by immediate supervisor Qualifications Has excellent modeling, texturing, lighting, rendering and visualization skills Proficient in 3D and/or 2D AutoCAD Drafting Knows CAD Interior Design 2D Adept in using tools like 3DSMAX and AutoCAD Experience in Architectural Designing Able to speak and write in clear English Candidate must possess at least a Bachelor’s/College Degree in Architecture, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Industrial) or equivalent. Required Language(s): English, can communicate effectively to Native English speakers Preferably 1-4 Years Experienced Employees specializing in Architecture/Interior Design or equivalent Willing to work fulltime Willing to work in Davao Willing to work in graveyard shift
Job Responsibilities:
  • Take users needs into account at every stage of each product lifecycle at the client’s website.
Job Requirements:
  • Experience and proficiency with UX (User Experience) Web Designing
Job Responsibilities:
  • Do great modelling, texturing, visualization, lighting and rendering. We need a top notch 3D Drafter who can make photo-realistic 3D output.
  • Create 3D Designs using Max 2012 and AutoCAD
Job Requirements:
  • Proficient with 3D Max and AutoCAD
  • Decent and clear English speaking and writing
Job Responsibilities:
  • Conduct telemarketing, sales, surveys and market research.
Job Requirements:
  • Excellent English communication skills
  • Experience in telemarketing and sales
Preferred:
  • Experience in conducting surveys over the phone
Job Requirements:
  • Experience in estimating
  • Proficient in 2D AutoCAD
  • knows interior designing
Job Responsibilities: Create standardized, up-to-date and modern ads to showcase a promo or a news deal with the given list of cellphone products. Job Requirements:
  • Proficiency with Adobe Photoshop
  • Familiar with different kinds of phones
  • Familiar with different kinds of ads
Note: kindly send work samples/portfolio to recruitment@focusincgroup.com together with the soft copy of your resume
Job Responsibilities:
  • Communicate with agent’s via Email
  • Manage the discrepancy email inbox
  • Hold agents responsible to specific deadlines
  • Review flash documents
  • Investigate discrepancy submissions
  • Reply to each agent via e-mail
Qualifications:
  • Good in Microsoft Excel
  • Detailed-Oriented
  • Good Written and Oral Communication Skills
The role is to use Social Media in marketing the company to fulfill the objective of increasing the company’s clientele and to tap and/or establish online social networks to be able to gather more interested prospects to the company. Qualifications: 
  1. Experienced in Social Media Marketing
  2. Has Good English Writing Skills.
  3. Experienced in SEO
  4. Must be willing to work in Graveyard shift
Make Outbound calls to retrieve data Call medical offices to retrieve patients’ information on behalf of the insurance company Requirements: Must be excellent in oral and written Communication skills (either English or Spanish) Willing to work in graveyard shift Willing to work in Davao City
Job Responsibilities:   Answer Customer Service Calls Work on Product Listings and Descriptions Job Requirements: Excellent in oral English communication skills Has experience in Customer Service Tech-Savvy Good Writing Skills for Descriptions Photoshop Skills is a Plus Good Analytical Skills Applicants must be willing to work in Graveyard shift Full-Time position(s) available Applicants must be willing to work in Davao City
Job Responsibilities: Do programming and graphic design tasks as instructed by the client Design, create, maintain graphics for weekly promotional email blasts (Provide graphics and HTML) Use best practices when slicing images and delivering assets to ensure graphics are sized and compressed optimally for Mobile and Websites and their users. Understanding brand marketing guidelines and best practices in order to create designs that are on strategy and reflect brand’s personality Design and create website banners and landing pages and manage edits as needed Develop and update a schedule of graphical components and assets for online and offline media (Digital: Banners, Email, Mobile and other Online Media. Print: Brochures, Inserts, etc. Presentation: PowerPoint). Capture and store screenshots of creative assets (banners, blasts) within a repository shared by the extended marketing team. Job Requirements: Candidate must possess at least a Bachelor’s/College Degree , Art/Design/Creative Multimedia, Engineering (Computer/Telecommunication) or equivalent. Well-developed page layout and creative design skills for web and print including static and rich media banner ads, print flyers, postcards, HTML e-mails, logos and more Good in English Communication skills Strong JavaScript and PHP skills Has knowledge in using HTML5/CSS3 and ability to code/develop in it Detail-oriented for pixel perfection Has experience in basic design elements Has experience with Java and Knowledge of JBoss 4.0.2 is a plus Expert in current graphic design practices, HTML, CSS and Adobe Creative Suite 4/5: InDesign, Photoshop, Illustrator, and Acrobat. Strong artistic abilities & expert knowledge of color and photo correction, and typography in both print and digital media. At least 1 year(s) of working experience in the related field is required for this position. Note: Must have at least majority of the Job Requirement
Job Responsibilities: Prepare data from vendors and organize files for easy uploading via Excel Do Customer Support over the Phone and/or Email Write Content on Website when needed Job Requirements: Must be Excellent in oral and written English communication skills Proficient in Microsoft Excel Applicants must be willing to work in Graveyard shift Full-Time position(s) available Applicants must be willing to work in Davao City
Job Responsibilities: Job Requirements:

Careers

Join our dedicated, highly trained professional team and become a vital part of the global economy

Focusinc seeks talented, highly motivated professionals to join our team of virtual assistants. Apply your skills to businesses around the world in a supportive, task-oriented environment. Focusinc prides itself on providing a comprehensive range of professional services to a wide variety of clients. This commitment demands the best and brightest people in their respective fields. At Focusinc we treat our employees as if they are family, with a nurturing, team-based approach that helps all of our people maximize their potential. We take your career growth seriously, and Focusinc is an unbeatable environment for acquiring and applying new skills as well as establishing strong business contacts around the world. If you are ready to take your career to the next level and become a part of this growing company we ask that you fill out the form below.
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